MONI MEL INC. -- THE COMPANY HISTORY ESTABLISHED IN 1984 Moni Mel, the successful residential and commercial cleaning company was established in 1984 by Monica Stettner-Corsi and her mother, Melanie Menzani. The mother-daughter co-founders not only put their names into the company, they put their hearts into it as well. "We still work the old fashion way," Melanie was always careful to point out, "we customize the cleaning to each home and we know from the start that no two people are identical. The cleaning is adjusted to different life styles and different needs. The important thing is to satisfy the customer. Only then do we know that we have worked hard enough to earn the customer's respect." EARNING CUSTOMER RESPECT Earning the respect of customers, and their repeat business, has been a trademark of Moni Mel in the company's 24-year history. Monica and Melanie bring with them a European tradition, Melanie having been born in Italy, with Monica born and raised in Argentina, her mother's second home. Melanie drew upon her experience as a teacher to create for Moni Mel an employee training program that stresses European methods for obtaining meticulous cleaning results. Monica's contribution has been in the day-to-day requirements of building and managing what has become a substantial business. HAVING THE CUSTOMER'S TRUST Trust is something that is obviously earned over time that is not given easily. With having both employees and customers who have been with us for over 15 years we feel we have earned the trust of our customers. We hold about 90% of all our customer's house keys and alarm codes so that we can provide our services while the customer is at work. The customer appreciates this as they come home to a clean house at the end of their busy work day. We are fully insured and bonded to cover your home well into the multi million dollar range, so there are no worries.